Title:
INFLUENCE OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR AND WORKPLACE DIVERSITY ON JOB ENGAGEMENT AMONG VARIOUS NATIONAL GOVERNMENT AGENCIES IN DAVAO ORIENTAL

Authors:
JULIEVIVE O. ERUELA and MILAGROS V. GUTIERREZ, MPA

Abstract:
The study aimed to determine the domains of organizational citizenship behavior and workplace diversity that significantly predicts or influences the job engagement among the various National Government Agencies employees in Davao Oriental. The respondents of the study were 300 selected NGAs in Davao Oriental. The researchers used a quantitative non-experimental utilizing correlational technique in research and utilized the modified and adapted research questionnaires as instrument. The statistical tools used in this research include Average Weighted Mean, Pearson-r, and Regression Analysis. Results revealed that the level of organizational citizenship behavior is very high, the level of workplace diversity is high, while the level of job engagement indicates a very high level. Furthermore, this study found out that there is a significant relationship between the organizational citizenship behavior and workplace diversity on job engagement. Likewise, conscientiousness and altruism are the only domains of OCB that significantly influence job engagement, while no domains under workplace diversity that significantly influence job engagement.

Keywords:
Organization Citizenship Behavior, Workplace Diversity, Job Engagement, National Government Agencies, SGD#8 (Decent Work and Economic Growth), SDG #10 (Reduced Inequalities)

DOI:
https://doi.org/10.37500/IJESSR.2025.8401

Date of Publication: 12-07-2025