Title:
E-GOVERNMENT SERVICES AND E-PARTICIPATION AS PREDICTORS OF EMPLOYEES’ BEHAVIORAL DEVELOPMENT

Authors:
Ma. Dece Joy J. Decenilla and Milagros V. Gutierrez

Abstract:
This study examined the perceived effectiveness of e-government services and e-participation and their influence on the behavioral development of employees in the public sector. The study's respondents were 263 employees from the Provincial Local Government Unit of Davao Oriental. The study employed a quantitative research design utilizing the correlational technique with regression analysis to determine the relationship and influence of each variable. The statistical tools used were Mean, Pearson's r, and regression analysis. Results revealed that E-Government Services, E-Participation, and Behavioral Development were high. Moreover, the findings showed a significant relationship between e-government services and e-participation to employees’ behavioral development. However, regression analysis indicated that e-government services did not significantly influence behavioral development. In contrast, e-participation showed a more substantial influence. Specifically, Intention to Use and Empowerment emerged as key predictors of employees’ behavioral development. Only e-participation significantly predicts employees’ behavioral development between the two independent variables.

Keywords:
E-Government Services, E-Participation, Behavioral Development, Government Employees

DOI:
https://doi.org/10.37500/IJESSR.2025.8337

Date of Publication: 30-06-2025